Support · we usually reply within 24h
Support for the hacking and cybersecurity courses
How can we help you?
Tell us what's going on and our support team will get back to you as soon as possible.
By sending this form your details are used only to answer this request. Privacy policy
Before you send the form
- How soon will I hear back?
- Usually within one working day. The reply goes to the address you put in the form, so check it carefully before sending.
- I have forgotten my student portal password.
- Use the password reset page; a reset link is sent to your registered email. If it does not arrive, check your spam folder first, then use this form.
- A course video will not play, or stops partway through.
- Update your browser to the latest version and reload the page fully. If it still happens, tell us the browser, the operating system and the lesson title so the session logs can be checked.
- I have paid but still have no access.
- Send the receipt or the transaction reference through this form and access will be checked and enabled by hand.
- How do I check that a certificate is genuine?
- Enter the id printed on the document on the certificate check page. It shows the holder's name, the course and the date it was issued.